The repair service at a glance

Brands repairedAny brand, whether or not it was bought from us
Technician trainingFactory-trained on KaVo, Star Dental, Midmark and Runyes. Manufacturer-certified on most equipment we sell, where certification is offered
Typical turnaroundAbout one week; same day when parts are in stock
Loaner equipmentAvailable during repairs
On-site visitsAnywhere in Trinidad and Tobago
Collection and returnWe pick up equipment from your clinic and bring it back once repaired
Repair depthDown to circuit-board level, including control boards and motherboards
Workshop122-124 Henry Street, Port of Spain. Monday to Friday, 8:00 AM to 4:00 PM

What we repair

Dental handpiece repair
Turbine replacement, bearing service and precision cleaning for high- and low-speed handpieces. Our technicians are factory-trained on KaVo, Star Dental and Midmark handpieces.
Autoclave & sterilizer repair
Calibration, door seal replacement and performance testing so your sterilizer runs safely and reliably.
Dental chair repair
Hydraulic system repairs, electrical diagnostics, control-board troubleshooting, upholstery replacement and mechanical servicing for operatory chairs.
Dental X-ray & imaging servicing
Sensor diagnostics, tube head servicing, and hardware and software support for digital scanners.
Compressor & suction repair
Motor servicing, filter replacement and full vacuum line cleaning.
Electronics & circuit boards
Board-level repairs, including control boards and motherboards, when other services would only replace the whole unit.
Lab equipment & more
Vibrators, model trimmers, curing units and a wide range of other dental laboratory and clinic equipment.

How a repair works

  1. Get in touch. Call, email or use the form below to tell us the equipment, brand and fault.
  2. Drop off, have us collect it, or book a visit. Bring the item to our Henry Street workshop, have us pick it up from your clinic, send it by post from Tobago, or book an on-site visit.
  3. Keep working with a loaner. Ask for loaner equipment so your practice isn't interrupted.
  4. Diagnosis and repair. Our technicians find the fault and repair it, down to board level where needed.
  5. Tested and returned. The equipment is performance-tested before it goes back into service.

Maintenance and service plans

Regular maintenance prevents most breakdowns. Our service plans for dental practices include:

  • Scheduled maintenance visits
  • Check-ups on your equipment
  • Clinic consultation
  • Training for your staff on the equipment we service

Setting up a new clinic? See dental clinic outfitting.

Dental equipment repair: common questions

How long does a dental equipment repair take?

Most handpiece, autoclave and dental chair repairs are completed within about a week. Same-day repairs are possible when the parts needed are in stock.

Can I get a loaner while my equipment is being repaired?

Yes. Trinidad Dental Supply Ltd offers loaner equipment during repairs so your practice can keep working.

Do you repair dental equipment you did not sell?

Yes. We repair dental equipment of any brand, whether or not it was bought from us, including board-level repairs to control boards and motherboards.

Do you offer on-site dental equipment repairs?

Yes. Our technicians visit clinics anywhere in Trinidad and Tobago for on-site diagnosis, servicing and repairs.

Can you collect equipment from my clinic for repair?

Yes. We pick up chairs and other equipment from your clinic, repair them in our Port of Spain workshop, and bring them back. Loaner equipment is available in the meantime.

Do you repair dental equipment in Tobago?

Yes. We send technicians to Tobago for on-site work, and smaller items can be sent to and from our Port of Spain workshop by post.

Which brands are your technicians trained on?

Our technicians are factory-trained on KaVo, Star Dental, Midmark and Runyes equipment, and hold manufacturer certification on most of the equipment we sell where the manufacturer offers it.

Do you honour manufacturer warranties?

Yes. We honour the manufacturer warranty on equipment purchased from Trinidad Dental Supply Ltd. Refurbished equipment we sell also comes with a warranty.

Do you offer dental equipment maintenance plans?

Yes. Our service plans include scheduled maintenance visits, equipment check-ups, clinic consultation, and training for your staff on the equipment we service.

Also from Trinidad Dental Supply

Get a quote or book a repair

Ask about a product, set up a trade account or tell us what needs fixing.

Address
122-124 Henry Street
Port of Spain, Trinidad & Tobago
Get directions
Hours
Monday to Friday, 8:00 AM to 4:00 PM
Closed weekends

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